my account help call us: 866-740-9830 0 Item(s) $0.00 VIEW MY CART
   Careers
   Why Buy From Cymax Stores?
   Social Media
   Our Guarantee
   Warranties
   How Do I Place An Order?
   What Are My Payment Options?
   Order Confirmation
   Sales Tax
   Using Promotional Codes
   How Will My Order Ship?
   Change Your Password
   Editing Your Account Information
   Forgot Your Password?
   Standard Return Policy
   What If My Order Arrives Damaged or Defective?
   Returning an Item or Order
   How to Request Replacements
   Canceling an Item or Order
   Contact Us
   Privacy Policy
   Security Information
   Send Us Your Suggestions
   Terms and Conditions

Using My Account


Change Your Password

To change your password, please login to My Account. Once logged in, select the 'Personal Information' tab in order to update account information.


Editing Your Account Information

On an existing order:

If you wish to update your account information (name, address, email address) on an existing order, please contact our customer service team at 1-866-740-9830 between 8:00 a.m. and 4:00 p.m. PST Monday-Friday. It is important you speak with one of our representatives to ensure that your information is capable of being changed, with email confirmation being sent to you once the change has been confirmed.


Please note: Changing your shipping address after your order has been submitted does not guarantee the update can be made.


On your account:

If you wish to update your personal information associated with your account, you may do so by visiting the website and logging in to My Account. Once you have logged in, select the ‘Personal Information’ tab inn order to update your account information.


Forgot Your Password?

If you have made a purchase with us before, you may login to your account using your Email Address and Password you received when you placed your order. If you don't know your password, you may try using your ZIP / Postal Code and Billing Phone Number.